Shipping Policy

Thank you for visiting and shopping at RWD Innovative Specialty Trims, LLC. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy


Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost
UPS 2-5 business days Determined by size/weight

**Orders that are large enough to be considered ?freight? (36 boxes or more) will be shipped through XPO Logistics. Freight shipping costs are determined at the time of order**

Delivery delays can occasionally occur.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

RWD Innovative Specialty Trims, LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.